Q: Why should I shop at Pool Cues To You?

A: There are many reasons why you should shop at Pool Cues To You - Here are just a few...

• Free Shipping!
• Amazing Selection!
• Fantastic Prices!
• Safe and Secure Ordering!
• Superior Quality!
• Supporting American Made!
• Guaranteed Satisfaction!

Q: OK. Free Shipping. What's the catch?

A: Free Shipping:  We offer free, standard UPS ground shipping on all orders** over $75.00 in the Continental US and NO SALES TAX! **For more info about shipping rates, view our Policies page.

Q: Amazing Selection? How amazing is it really?

A: Amazing Selection:  PoolCuesToYou.com has a HUGE selection of over 3,000 products, and constantly growing! Some of our selections include Two-Piece Pool Cues, One-Piece Pool Cues, Jump Break Cues, Pool Cue Cases, High-Performance Technology Shafts and Cues, Pool Clothing and Billiard Apparel, Game Room Furnishings, Lighting, and Billiard Supplies for all of your playing needs!

Q: Fantastic Prices?

A: YES! With Two-Piece Pool Cues ranging in price from $44 - $150,000, PoolCuesToYou.com has pool cues and Billiard Supplies on sale for all budgets and all levels of play.  Look for truly amazing deals and take up to 20% off MSRP on all Pool Cues in stock and incredible prices on our Closeout Specials as well!

Q: Safe and Secure Ordering - What do you do to make it safe for me to shop here?

A: Shop with confidence!  At PoolCuesToYou.com we understand the importance of security.  We want you to feel safe and comfortable by knowing that we use 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security available.  Also, VeriSign issues server certificates to organizations and individuals worldwide to verify the identity of companies and relevant domains. A  VeriSign Certificate gives customers the confidence to transact online.  In addition, PoolCuesToYou.com will NEVER sell, share, or distribute your personal information!  For more information, check out our complete Privacy Policy.

Q: You Claim to Have Superior Quality Merchandise. What makes it "Superior"?

A: PoolCuesToYou.com carries trusted names like McDERMOTT; STAR ORIGINAL SERIES; LUCASI; PREDATOR; VIKING; RAGE; DUFFERIN; OB1; TIGER X-SHAFT; PLAYERS; JOSS; PECHAUER, and MORE!  Many of our brands carry lifetime warranties, which we think is long enough. How can you go wrong?!?  Trust the brands that the pro's use!

Q: You Say You Support American Made. How?

A: PoolCuesToYou.com is proud to support American-Made products and services from American-Owned companies!  For example, check out our selection of Handcrafted Exotic Wood Products from Founding Brothers, LLC out of the great state of Texas and experience for yourself where the term "Proud To Be An American" came from!

Q: Guaranteed Satisfaction? Isn't that a phrase that's loosely thrown around these days?

A: Not For Us! PoolCuesToYou.com proudly stands by all of the products we sell.  We will not abandon or ignore you after the sale.  Our staff has over 50 years of combined retail and customer service experience. We are committed and dedicated to customer service.  In the unlikely event that you are not completely satisfied, we will do the right thing and make it right! Besides, many of our products come with LIFETIME WARRANTIES! For more info, check out our Warranties Page.

Q: Do any cues come with a warranty?

A: YES!  Many of our brands come with lifetime warranties, including warpage! For more info, check out our Warranties Page.

Q: What is your return policy?

A: PoolCuesToYou.com gladly accepts the return of merchandise purchased from PoolCuesToYou.com for up to 30 days after purchase (terms and conditions apply).  For more info, check out our complete Return Policy.

Q: What is your exchange policy?

A: Unchalked and Unused items may be sent back for credit on new items (less the shipping and insurance charges). You have up to 30 days to return the item in the original packaging.  For more info, check out our complete Exchange Policy.

Q: I'm concerned about my private information. What is your privacy policy?

A: PoolCuesToYou.com will NEVER sell, share, or distribute your personal information!  For more information, check out our complete Privacy Policy.

Q: How long does it take my order to ship?  When will I get my order?  I want it now!  When's it coming?

A: Please believe me when I tell you that I want you to get your order as fast as you do!  PoolCuesToYou.com offers the latest selection of hundreds of products that our suppliers have to offer, but it's impossible for us to carry each and every product that these companies make. Many cues (like "drawer stock" cues) are available in 1 week or less. Cues that are not immediately available such as inlay cues, custom engraving, changes in wrap, joint, stain, paint, or shaft size, transfer work, or any type of customization are built one at a time, by hand, and come factory-direct from the manufacturer, so please expect 2 to 4 weeks shipping on these. We use the latest technology available in expediting your order.  However, custom cues are built just for you, and you alone...  We have no doubt you will find it well worth the wait!

Q: How do I contact you?

A: Contacting us is easy! You can find all of our information on our Contact Us page.

Q: Who the #$@% are YOU people?

A: PoolCuesToYou.com, located in Portland, Oregon, is a family owned and operated business dedicated to customer service.  With over a half a century of combined retail and customer service experience, the team at PoolCuesToYou.com is here to ensure that your shopping experience with us is truly inspirational. For more info, check out our About Us page.

Q: I heard you had a low-price guarantee.  Can you tell me about it?

A: Pool Cues To You will beat any verifiable competitors advertised price, excluding offers from Ebay and bidding sites such as UBid, etc. For more info, check out our complete Low Price Guarantee policy.